Privacy Policy

Effective Date: October 17, 2026
Last Updated: October 17, 2026

1. Introduction

Welcome to Signature Hoops (“Signature Hoops,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting the personal information you share with us when you visit our website, https://signaturehoops.com/ (the “Website”), browse our products, place an order, or contact us.

This Privacy Policy explains what information we may collect, how we use and protect it, when we may share it, and what choices you have regarding your personal information.

By using our Website, you acknowledge that you have read this Privacy Policy. Where consent is required by applicable law, we will obtain it as necessary.

2. Information We Collect

The information we collect depends on how you interact with our Website and services.

A. Personal Information You Provide

When you place an order, contact us, subscribe to updates, or interact with our Website, we may collect:

• Contact information: Your name, email address, telephone number, and other contact details.
• Billing and shipping information: Your billing address, shipping address, and delivery instructions.
• Order information: Products purchased, sizes, quantities, order history, transaction status, and related customer service requests.
• Payment information: Payment method, transaction identifiers, and payment confirmation details. Payment card information may be collected and processed directly by the applicable payment provider.
• Account information: Login credentials and account preferences, if account registration is available.
• Communications: Information you provide when contacting us about products, orders, returns, or other inquiries.
• Marketing preferences: Your subscription status and preferences regarding promotional communications.

Please do not submit sensitive personal information unless it is specifically necessary and requested for a legitimate purpose.

B. Information Collected Automatically

When you visit the Website, certain technical information may be collected automatically, including:

• Internet Protocol (IP) address.
• Browser type and version.
• Device type and operating system.
• General location inferred from your IP address.
• Pages visited, products viewed, and links clicked.
• Referring websites and browsing activity.
• Date, time, and duration of Website visits.
• Cookie identifiers and similar technical data.

We use this information, where applicable, to maintain Website functionality, understand visitor behavior, improve performance, and protect against fraud or misuse.

C. Information From Third Parties

We may receive information from third parties that help us operate our business, such as payment processors, shipping providers, e-commerce platforms, analytics services, or advertising partners.

The information received depends on the services used and the permissions or settings applicable to those services.

3. How We Use Your Information

We may use personal information for the following purposes:

• To process, confirm, and fulfill orders.
• To arrange shipping, delivery, returns, exchanges, and refunds.
• To process payments and maintain transaction records.
• To communicate about orders, products, and customer service inquiries.
• To provide account-related services, where available.
• To improve our Website, products, shopping experience, and customer support.
• To understand Website traffic and evaluate business performance.
• To detect and prevent fraud, unauthorized activity, and security incidents.
• To send promotional emails or other marketing communications where permitted by law.
• To administer promotions, surveys, or special offers, where applicable.
• To comply with legal obligations and enforce our policies.
• To fulfill any other purpose disclosed to you when collecting your information or otherwise permitted by law.

We will not use your personal information for materially different purposes without providing any notice or obtaining any consent required by applicable law.

4. Cookies and Similar Technologies

Our Website may use cookies, pixels, tags, and similar technologies to support essential functions and improve your shopping experience.

These technologies may be used to:

• Remember shopping cart contents and Website preferences.
• Support security and essential Website functionality.
• Understand how visitors interact with our Website.
• Measure the effectiveness of marketing campaigns.
• Personalize content or advertising, where applicable.

You can manage cookies through your browser settings. Disabling certain cookies may affect the availability or functionality of some Website features.

Where required by law, we will seek consent before using non-essential cookies or similar tracking technologies.

If we use third-party analytics or advertising tools, those providers may collect information about your interactions with our Website in accordance with their own privacy policies and the settings or consent choices available to you.

5. How We Share Your Information

We do not share personal information indiscriminately. We may disclose information to the following categories of recipients when reasonably necessary for the purposes described in this policy.

A. Service Providers

We may share relevant information with service providers that support our business, including:

• E-commerce and Website hosting providers.
• Payment processing providers.
• Shipping and delivery companies.
• Customer service and communication platforms.
• Website analytics and performance providers.
• Marketing and advertising service providers, where applicable.
• Fraud prevention and security providers.

These providers may process personal information as necessary to perform their services, subject to applicable contractual and legal requirements.

B. Legal and Regulatory Requirements

We may disclose information when required by law, legal process, a court order, or a valid request from a competent authority, or when disclosure is reasonably necessary to protect our rights, customers, property, or security.

C. Business Transfers

If Signature Hoops undergoes a merger, acquisition, restructuring, financing, or sale of all or part of its business, personal information may be transferred as part of that transaction, subject to applicable privacy laws.

D. With Your Consent

We may share information for other purposes when you have given consent or when otherwise permitted by applicable law.

We do not sell personal information in exchange for money. If our use of advertising or analytics technologies constitutes “sharing,” “selling,” or targeted advertising under an applicable privacy law, we will honor the rights and choices required by that law.

6. Payment Security

Payments made through our Website may be handled by third-party payment processors.

When you make a purchase, your payment information may be collected and processed by the applicable provider under its own privacy and security practices. We may receive limited transaction information, such as payment status, transaction references, or payment method details, to manage your order.

We do not intend to store complete payment card details on our own systems unless expressly disclosed and handled in accordance with applicable legal and security requirements.

You should review the privacy policy of your payment provider for more information about how it handles payment data.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including:

• Completing orders and providing customer support.
• Maintaining business, tax, accounting, and transaction records.
• Resolving disputes and enforcing agreements.
• Meeting legal and regulatory obligations.
• Preventing fraud and protecting our Website.

Retention periods vary depending on the type of information, its purpose, and applicable legal requirements.

When personal information is no longer required, we will take reasonable steps to delete it, anonymize it, or securely dispose of it, subject to any legal retention obligations.

8. Data Security

We use reasonable technical, organizational, and administrative safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

These measures may include access controls, secure connections, reputable service providers, and appropriate security practices.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. We cannot promise absolute security, but we take reasonable steps to protect the information entrusted to us.

You are responsible for maintaining the confidentiality of your account credentials, if applicable, and for notifying us of suspected unauthorized activity.

9. Your Privacy Rights and Choices

Depending on your location and applicable law, you may have certain rights concerning your personal information.

These rights may include:

• Access: Request access to personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of personal information, subject to applicable exceptions.
• Portability: Request a copy of certain information in a portable format.
• Objection or restriction: Object to or request restriction of certain processing activities where legally available.
• Consent withdrawal: Withdraw consent where processing is based on consent.
• Marketing opt-out: Stop receiving promotional communications.
• Advertising and tracking choices: Exercise applicable rights regarding targeted advertising or certain data sharing.
• Complaint: Lodge a complaint with a relevant data protection authority where applicable.

To exercise a privacy right, contact us using the details provided in the “Contact Us” section. We may need to verify your identity before fulfilling a request.

We will review and respond to requests in accordance with applicable law. Some information may need to be retained to complete transactions, meet legal obligations, or resolve disputes.

10. Marketing Communications

If you subscribe to our mailing list or otherwise provide permission where required, we may send you updates about products, new releases, promotions, special offers, and other Signature Hoops news.

You can opt out of promotional emails at any time by using the unsubscribe link in the email or contacting us directly.

Opting out of marketing communications will not prevent us from sending essential transactional or service-related messages, such as order confirmations, delivery updates, security notices, or responses to your inquiries.

Where applicable, we will obtain consent before sending marketing messages through channels that require it.

11. Third-Party Websites and Services

Our Website may contain links to third-party websites, social media platforms, payment services, or other external resources.

These third parties operate independently and may have their own privacy policies and data collection practices. We are not responsible for the privacy, security, or content practices of websites or services that we do not control.

We encourage you to review the privacy policies of third-party services before sharing personal information with them.

12. Children’s Privacy

Our Website is intended for a general audience and is not knowingly designed to collect personal information from children in violation of applicable privacy laws.

We do not knowingly collect personal information directly from children where parental consent or another legal authorization is required and has not been obtained.

If you believe a child has provided personal information to us inappropriately, please contact us. We will review the matter and take reasonable steps to delete the information where required by law.

Parents and legal guardians should supervise children’s online activities and help them understand how to protect their personal information.

13. International Data Transfers

Our service providers or business partners may process or store personal information in countries other than the country in which you reside.

Those countries may have privacy and data protection laws that differ from those in your jurisdiction.

Where required, we will take appropriate steps to ensure that international transfers of personal information are handled in accordance with applicable data protection requirements.

14. Region-Specific Privacy Rights

Privacy rights vary depending on where you live.

Residents of certain jurisdictions, including applicable U.S. states, may have additional rights regarding access, deletion, correction, portability, targeted advertising, and the sale or sharing of personal information.

Residents of jurisdictions covered by the General Data Protection Regulation (GDPR) or similar laws may have additional rights, including rights relating to lawful bases for processing, objection, restriction, and complaints to supervisory authorities.

Where applicable, Signature Hoops will handle privacy requests in accordance with the laws governing the relevant processing activities.

To make a request or ask about the rights available in your location, please contact us using the information below.

15. Do Not Track Signals

Some web browsers offer a “Do Not Track” setting that communicates a preference regarding online tracking.

Because there is no universally adopted standard for interpreting these signals, our Website may not respond to every Do Not Track signal.

Where legally required, we will honor applicable browser-based opt-out preference signals or provide other legally required mechanisms for managing tracking and advertising preferences.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business operations, Website functionality, service providers, or applicable laws.

When we make changes, we will post the updated policy on this page and revise the “Last Updated” date.

Where required by law, we will provide additional notice or obtain consent for material changes.

We encourage you to review this page periodically to remain informed about our privacy practices.

17. Contact Us

If you have questions about this Privacy Policy, would like to exercise your privacy rights, or have concerns about how your personal information is handled, please contact us.

Business: Signature Hoops
Website: https://signaturehoops.com/
Email: infor@signaturehoops.com

Please include sufficient information for us to understand and respond to your request. Do not send passwords, complete payment card numbers, or other highly sensitive information by email.

Thank you for trusting Signature Hoops. We value your privacy and are committed to handling your personal information responsibly.